Please get in touch with the team if you have any queries on data privacy.
Junomo Limited is a private limited company under the laws of England & Wales (company registration no. 12516161).
Junomo Limited (“Junomo Limited, “us”, “we” and “our”) understand the confidence you have in us when using our services, at Junomo Limited, we take your privacy very seriously. This policy sets out how we use your personal information, keep it secure, and your data protection rights and how to execute them. There is a five year data retention period.
What Data Do We Collect?
We obtain personal data; this means any information that relates to an identified or identifiable natural personal. Specific personal date we collect is as follows:
Identity Data – full name, date & place of birth, residential address, nationality, gender, photographic and other identity documents (passport, ID card, driving license), employment background, facial biometrics, address documentation (proof of address documents)
Contact Information – email addresses, telephone & mobile numbers, residential/registered/trading addresses
Financial & Transactional Data – Financial & banking identifier information such as bank account details, documentation to support transactional activity such as invoices and/or agreements
Know-Your-Customer (KYC) Data – other identity information such as information & evidence to support a firm’s incorporation, beneficial ownership, directorship, source of funds evidence, other business-related information, our relationship with youThis data may be collected even if you do not become a customer. How We Use Your Data?We always use and collect your data in compliance with the applicable laws and regulations.
We will use your data for the following purposes:
To facilitate the delivery of our services – currency exchange and payments services
To comply with applicable laws and regulation – anti-money laundering (AML), Know-your-customer (KYC), anti-fraud laws and obligations
To pursue legitimate business interests – marketing activities, improving our customer service. How Long Do We Hold Your Data?We must retain your personal data as long as is required to fulfil the purpose in which it was collected.We have legal and regulatory requirements to retain personal data for a set period, even after you have closed your account or our business relationship has ended. Sharing Your DataIn certain circumstance we may have to share your data to comply with our legal and regulatory obligations.We may share your information with:
Third-party service suppliers – this can include, but not limited to, IT service providers, counterparties, other financial institutions, auditors
Regulatory & legal bodies – this can include, but not limited to, fraud prevention bodies, crime prevention bodies, government authorities, law enforcement officials
Third-party acquirers – in the event of a sale of the company or its assets
What Are Your Legal Rights?
Right to be informed
Right of access
Right of rectification
Right of erasure
Right to restrict processing
Right to data portability
Right to object
If you wish to exercise any of your rights set out above, please contact us on support@junomo.com
Cookies
This website uses cookies. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.Cookies are small text files that can be used by websites to make a user’s experience more efficient.The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
Changes To This Policy
We may make changes to this policy from time to time. Future versions of this policy will be posted on this page. We recommend that you regularly check back for any changes.
If you need to raise a complaint to us, please contact your relationship manager or email us at support@junomo.com 02079936897 with the following information:
If you're unhappy with the resolution provided, you contact the Financial Ombudsman Service (FOS) and information on how to do so can be found here
